LEGAL

Terms of Service

These Terms of Service govern access to the Tasawwur Digital website and the use of our services. Please read them carefully before submitting an enquiry, using our website, or engaging our team.

1. Acceptance of Terms

By accessing or using this website, you agree to comply with these Terms of Service and applicable laws. If you do not agree, please do not use the website or our services.

2. Our Services

Tasawwur Digital provides digital strategy, AI and automation, data and analytics, cloud solutions, cybersecurity, enterprise platforms, and related consulting services. The scope, deliverables, timelines, and fees for an engagement are defined in the applicable written proposal or statement of work.

3. Project Proposals

Information submitted through this website may be used to assess requirements and prepare a proposal. A proposal is not binding until accepted in writing by both Tasawwur Digital and the client.

4. Client Responsibilities

Clients must provide accurate, complete, and timely information, approvals, access, and materials needed for delivery. You confirm that content, data, and materials you provide may be lawfully used for the agreed purpose.

5. Intellectual Property

Website content, trademarks, designs, code, graphics, and other Tasawwur Digital materials remain our intellectual property unless expressly agreed otherwise in writing. Ownership and licence rights for project deliverables are set out in the relevant client agreement.

6. Confidentiality and Data Protection

Each party will protect confidential information received from the other party and use it only for the relevant engagement. Personal information is handled in accordance with applicable data protection requirements and our Privacy Policy.

7. Third Party Services

Services may rely on third-party software, platforms, hosting providers, or APIs. Their use is subject to their own terms, and Tasawwur Digital is not responsible for outages or changes outside our reasonable control.

8. Indemnity

You agree to indemnify Tasawwur Digital against claims, losses, damages, costs, or expenses arising from a breach of these terms, unlawful website use, or materials you provide that infringe third-party rights.

9. Limitation of Liability

To the maximum extent permitted by law, Tasawwur Digital is not liable for indirect, incidental, special, consequential, or punitive losses. Any liability for a client engagement is limited as set out in the governing written agreement.

10. Fees, Cancellation, and Refunds

Fees and payment terms are set out in the applicable proposal or agreement. Fees for completed work, committed costs, and approved expenses remain payable. Refunds are not provided for delivered services except where required by law or expressly agreed in writing.

11. Changes to These Terms

We may update these terms from time to time. Continued use of the website after publication means you accept the revised terms.

12. Contact

For questions about these Terms of Service, contact Tasawwur Digital at connect@tdsdxb.com.